Frequently Asked Questions

​How Do I Place An Order?

 

To place an order click on an item listing. If you wish to purchase the item, click the "Add to Cart" button, and the item will be instantly added to your shopping cart.

 

You can review your shopping cart at any time by simply clicking the shopping cart icon located at the top right corner of the webpage/website header. When you are finished shopping you can click "View Cart" and then "Checkout".

 

The screen will then guide you through the payment and shipping process and then finalize your order with Miniature Inspirations.

 

Payment and Shipping

 

Miniature Inspirations accepts Paypal, Stripe, and most major credit cards. Once at the checkout page you will be prompted to enter your payment preference along with your billing and shipping information.

 

Miniature Inspirations will ship your item within 3-5 days of your order. Please estimate about 5-7 days for delivery within the United States. Delivery estimates will be given for orders shipping to outside of the U.S.

Do you offer gift wrapping or special packaging?

 

This is dependent on where the item is shipping to and what type of gift wrap you are interested in having your order packaged in. For more specific details please ask on the "Contact" page.

​Secure Ordering & Payment Options

 

Miniature Inspirations website is protected by SSL secure shopping and all information entered is kept confidental and private.

 

Returns & Refunds

 

If you are not satisfied with your order or product,  please contact me with your concern or reason for return/refund. You will be required to return your order with the original receipt/packaging slip and are responsible for return shipping costs. Once the return is received your refund will be processed.

Care Instructions

 

These wool needle felt sculptures are made using high quality wool blends and should be handled with care. If your sculpture accumulates dust or dirt, take a damp cloth and gently pat the sculpture. Do not soak the sculpture in water as this will cause shrinkage and warping. If you have a specific question regarding the care of your sculpture please contact me. 

Do you accept custom orders?

Yes I do! Please visit the "Contact" page and submit the form with an idea of what type of custom order you are thinking of. I offer price quotes, estimates, and will work with you personally  to design and make your idea come to life.

Do you offer repairs? 

I offer free repairs if for any reason your item is damaged in the future. The buyer must pay the shipping cost to me. If you need an item repaired please contact me on the "Contact" page. You can also bring your sculpture to a show I'll be at for a free repair with no shipping costs!

Do you sell wholesale?

 

I am able to offer wholesale prices for bulk orders. Please contact me for more specific information.

 

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